Presentation Prowess
Dick Hardt has an amazing presentation style. Even when the content got technical at the end, I couldn't stop watching.
The presentation is about digital identity, about how can we get the equivalent of a photo ID for our online transactions and relationships.
I found myself thinking about corporate identity during the beginning of the presentation. How do we create the same kind of trust for a corporate brand that comes with a photo ID? It's not a technology question. It's a marketing question.
I know how we try to do it. With corporate graphics set to specific standards, with consistent quality of experience in customer interactions, with the tone and manner of communications. But it takes time and trust, there isn't a third party issuing an ID guaranteeing a trustworthy company.
The presentation is about digital identity, about how can we get the equivalent of a photo ID for our online transactions and relationships.
I found myself thinking about corporate identity during the beginning of the presentation. How do we create the same kind of trust for a corporate brand that comes with a photo ID? It's not a technology question. It's a marketing question.
I know how we try to do it. With corporate graphics set to specific standards, with consistent quality of experience in customer interactions, with the tone and manner of communications. But it takes time and trust, there isn't a third party issuing an ID guaranteeing a trustworthy company.
